Candy Cloud Company case study

Candy Cloud Company opened a new franchise store in Charlotte, North Carolina

A specialty beverage concept entering North Carolina. Social advertising and CRM nurturing contributed to a new store in Charlotte.

Candy Cloud Company: Charlotte, North Carolina franchise expansion
  • IndustryQuick-service beverage (boba, coffee and creamery)
  • Expansion marketCharlotte, North Carolina
  • TimelineSee results

The goal

Expand the franchise into the North Carolina market.

The challenge

The challenge

Candy Cloud needed to identify and attract suitable franchisees and establish a presence in a new region.

What we did

Strategy and execution

  1. Market research on the North Carolina specialty beverage market to find growth areas and franchisee hotspots.

  2. A Facebook and Instagram strategy targeting potential franchisees with strong household income.

  3. Recruitment content with visuals, infographics and persuasive ad copy.

  4. Geotargeted, demographically segmented campaigns aimed at people interested in franchise ownership.

  5. A CRM with nurturing workflows to qualify prospects and move them through the development pipeline.

Results

What changed for Candy Cloud Company

  • A pool of qualified franchisee leads interested in opening Candy Cloud in North Carolina.
  • Streamlined lead management and nurturing through the CRM.
  • Contributed to the opening of a new Candy Cloud store in Charlotte, North Carolina.

Results as reported in the published case study. Outcomes depend on the brand, offer, market, budget and the franchisor’s own sales process, and are not a forecast for other campaigns.

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